Returns Policy

Rocker Jewelry
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Returns Policy

Our Standard Shipping in the United States is by Priority Mail. Priority Mail averages 3 to 5 business days for delivery after shipping. You may choose Express Mail for faster shipping during checkout.

International Orders are shipped by dhl or Express Mail International depending on location.

Regular Return Policy:

We will accept returns within 30 days of receipt of item after after a return merchandise authorization has been obtained. Items must be in new condition with all tags intact. Items that have been worn cannot be returned. On approved returns we will refund the purchase price less all shipping costs. NOTE: during the Holiday Season we extend our Returns time frames. Orders placed during November and December may be returned in January. A Return Authorization is still required and all other return policies apply. .

To arrange a return please call us between 11:00 a.m. - 7:00 p.m. PST Tuesday - Saturday at (562) 691-6929 or toll free in the U.S. at (888) 458-7440. Or email us at

Rocker Jewelry

230 E. Whittier Blvd.

La Habra Ca. 90631

Payment Policy:

Payments for Orders on our check out site: We accept Visa, Mastercard, Discover, American Express, Amazon Checkout and Paypal on our secure check out site. International Customers in Australia and the U.K. can also pay by credit card. International Customers in other locations should choose Paypal as their payment choice.

Sales tax of 8.50% will be added to all purchases shipped to a California address.

We normally ship within two business days of receipt of payment. Payment is expected within 7 days of purchase.

Shipping Policy:
Our Standard Shipping in the United States is by Priority Mail. You may choose to upgrade to Express Mail during Checkout.

Most International Shipments now ship by dhl or Express Mail. On smaller orders Canadian customers may choose First Class Mail Shipping with the understanding that this is a much slower shipping method. Buyer is responsible for any customs fees/duties imposed by their country.

Orders normally ship within two business days of receipt of payment - often the next day.

All shipping prices include insurance.

Please note that the seller cannot guarantee delivery times on International shipments. With dhl or Express Mail the carrier gets the package to your Country very quickly. Once there the package does have to clear through Customs before it is delivered. With dhl or Express Mail shipping most packages are delivered within 5 business days but if Customs in your Country is backed up it can take longer. International Buyers are responsible for any customs fees / duty charged by their Government on incoming shipments.

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